$50 Amazon gift card offer from Verizon

Urajdev1
Enthusiast - Level 2

Gift card $50 of Amazon invite received no one in Verizon had a clue to this Anyone has this issue

15 Replies
laurenliscio
Newbie

I have the same problem. They had no clue and kept mentioning a $100 verizon gc I received a month or so ago

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vzw_customer_support
Community Manager
Community Manager

 

Good morning Laurenliscio. We will send a private note to look further into this gift cad issue. -Joe

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Urajdev1
Enthusiast - Level 2

I wait patiently for a favorable resolution!

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Urajdev1
Enthusiast - Level 2

Hello, 

any updates on the $50 reward card from Amazon???

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vzw_customer_support
Community Manager
Community Manager

Hello, Urajdev1, we know it's important to be able to claim your Amazon gift card. We are aware of the issue with the emails that were sent out previously and are implementing a fix on 12/13. At that time, you will receive additional information to redeem your reward.

-Lauren

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Urajdev1
Enthusiast - Level 2

What updates are there after being told this issue will be resolved by December 13th?

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vzw_customer_support
Community Manager
Community Manager

Urajdev1, I'm sorry to hear you're still having trouble redeeming your card. We'll be sending a Private Message to investigate. 

-Melissa

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vzw_customer_support
Community Manager
Community Manager

Hello, Urajdev1, we want to help ensure that you are able to redeem your Amazon offer. So we can best assist, we will be reaching out via Private Note.

-Lauren

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Skrause2
Newbie

I have the same issue. Can @vzw_customer_support Customer Support help me as well?

I have not been able to resolve this by calling.

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Urajdev1
Enthusiast - Level 2

You will get a run around! 

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vzw_customer_support
Community Manager
Community Manager

We're sorry to hear that you haven't found a solution by calling us. We want to make sure you get the help you need with your gift card. We're going to send you a Private Message so we can assist.

~Jesse

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Urajdev1
Enthusiast - Level 2

Been trying for now over a month 

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kgibbons379
Newbie

I am currently on a chat for a really long time about this issue and Verizon is telling me they have no idea but I have the text thread. So frustrating for a new customer.

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vzw_customer_support
Community Manager
Community Manager

kgibbons379, we definitely want to make sure that you receive the promotions you qualify for. Please tell us, were you still experiencing issues redeeming the offer? To clarify, what was the exact promotion you're missing, and how did you attempt to redeem it?

~Izzy

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vzw_customer_support
Community Manager
Community Manager

Good morning, this is a courtesy follow up regarding your $50 Amazon gift card offer dilemma. Our goal is to provide the support you need. Please reach out at your best convenience, so we can be sure we addressed/resolved all your concerns.

~Gilbert

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