$50 Amazon gift card offer from Verizon

[Urajdev1]

Gift card $50 of Amazon invite received no one in Verizon had a clue to this Anyone has this issue

[laurenliscio]

I have the same problem. They had no clue and kept mentioning a $100 verizon gc I received a month or so ago

[vzw_customer_support]

Good morning Laurenliscio. We will send a private note to look further into this gift cad issue. -Joe

[Urajdev1]

I wait patiently for a favorable resolution!

[Urajdev1]

Hello, 

any updates on the $50 reward card from Amazon???

[vzw_customer_support]

Hello, Urajdev1, we know it's important to be able to claim your Amazon gift card. We are aware of the issue with the emails that were sent out previously and are implementing a fix on 12/13. At that time, you will receive additional information to redeem your reward.

-Lauren

[Urajdev1]

What updates are there after being told this issue will be resolved by December 13th?

[vzw_customer_support]

Urajdev1, I'm sorry to hear you're still having trouble redeeming your card. We'll be sending a Private Message to investigate. 

-Melissa

[vzw_customer_support]

Hello, Urajdev1, we want to help ensure that you are able to redeem your Amazon offer. So we can best assist, we will be reaching out via Private Note.

-Lauren

[Skrause2]

I have the same issue. Can @vzw_customer_support Customer Support help me as well?

I have not been able to resolve this by calling.

[Urajdev1]

You will get a run around! 

[vzw_customer_support]

We're sorry to hear that you haven't found a solution by calling us. We want to make sure you get the help you need with your gift card. We're going to send you a Private Message so we can assist.

~Jesse

[Urajdev1]

Been trying for now over a month 

[kgibbons379]

I am currently on a chat for a really long time about this issue and Verizon is telling me they have no idea but I have the text thread. So frustrating for a new customer.

[vzw_customer_support]

kgibbons379, we definitely want to make sure that you receive the promotions you qualify for. Please tell us, were you still experiencing issues redeeming the offer? To clarify, what was the exact promotion you're missing, and how did you attempt to redeem it?

~Izzy

[vzw_customer_support]

Good morning, this is a courtesy follow up regarding your $50 Amazon gift card offer dilemma. Our goal is to provide the support you need. Please reach out at your best convenience, so we can be sure we addressed/resolved all your concerns.

~Gilbert