I am very dissatisfied with Verizon customer service. I spoke with Jacob and he misinformed me. I asked to be transferred to David. He wasn’t helpful either. I was promised that I receive an additional $25 discount for being a teacher. But David said no. No one seems to know what is correct and customers are misinformed. Unacceptable.
We definitely want you to have the correct information in regard to the teacher discount. We do have a site that guides you through the process. Check it out here: https://www.verizon.com/featured/teachers/ ~Peter
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