Dissatisfied
clakah
Enthusiast - Level 1

I am SO disappointed in the Verizon service k have received lately. I have spent multiple hours on the phone with Verizon customer service with many different people getting told different things each time. I feel like I am being led on and it makes me want to no support Verizon as a business anymore.

specifically this whole getting access to the Sunday NFL Ticket we are eligible for has been a joke. 15 days later I got the email to redeem my promo but the instructions donโ€™t even work. I followed them googled different ways how and they all said you need a link. I never got that link and Iโ€™m afraid Iโ€™ve been yet again lied to by Verizon- @verizon DO BETTER. This can quickly turn into a scandal and you can lose mass amounts of your consumer base over this. 

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your Sunday Ticket promotion. We will be sending you a private note. ~Peter

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