I am a Disabled Veteran and my wife has been a Verizon customer for 32 years. We went to a Verizon store to upgrade our iPhones through a FREE advertised program. We paid large activation fees and were told our monthly bill would be lower. It is coming in $98 dollars higher and finding the customer service and in store salesman just don't care.
We were misled and are very unhappy senior citizens customers that have been taken advantage of. We are looking for a new trustworthy carrier if anyone can recommend any. Thank you
Hi, we understand how important it is to know exactly what you are paying for. We want to help and provide you with a breakdown of that bill. Please meet us in the Private Note we sent so that we can access your account.
~Gina
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