Hello. I purchased the Samsung S23 over 65 days ago and ready to redeem the Free Samsung TV offer. As required, I waited the 65 days required without returning device or cancelling service. I received an email stating I could now actually get the code for the free TV by logging into my account and choosing the "for you on us" tile. The tile Is nowhere to be found. Is this offer not valid? Is the email I received with Verizon logo not valid?
Hello, TJackson2023, I'm sorry for the trouble when trying to redeem your promotion. So we can best assist, we will be reaching out via Private Note.
-Lauren
I believe it was false advertising from Verizon. I called 3 times went into escalation and received nothing. It was never resolved and I never received my Crystal TV as promised. That is false advertising.
We want to make sure you can take advantage of your Samsung TV offer. We're going to send you a Private Note so we can help.
~Jesse
Still awaiting Free TV as promised. I called customer service again- now the 5th time. It went to escalation and it is still not resolved. Where is my free tv???
Still awaiting Free TV as promised. I called customer service again- now the 5th time. It went to escalation and it is still not resolved. Where is my free tv???
We definitely want to take a look at your concern regarding this offer for the TV. We will be sending a private message. ~Peter
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