I cannot redeem my amazon fire tv that was supposed to come with my plan it's been 30 days and the tile was there until 3 days before the 30 day mark
Hello Relyt420, hope your having a great Wednesday! Being on top of your account is important, especially if you are managing your offers. We are here to help.
When was the purchase made? What was the redemption process? Do you recall the offer terms and conditions?
~Gilbert
I purchased on 2-22 and activated on 2-23 the tile was on my page and said I could redeem on 3-24 but now it's gone and I haven't got any emails about redeeming the tv
Yea I need help with mine as well. I’m getting the complete runaround with everybody that I speak to online. Nobody knows about the offer
Kookie2, we'd love to help with your Amazon Fire TV offer. The last thing we want is for you to miss out on this great promotion. We're sending you a Private Message so we can gather more details on the situation.
~Jesse
Thanks for sharing those details with us today, Relyt420. We will need account access to assist with this one, as it is strange that the redemption tile disappeared. Please be on the lookout for a private message from us.
-Joseph
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