Gift card

Alekia02
Newbie

Is there any word on why the gift card sent with new phone is invalid. I am unable to use the promotional gift card of $200. 

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your gift card. Have you activated the card? ~Peter

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Alekia02
Newbie

I don't know the steps to activate a gift card 

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vzw_customer_support
Customer Service Rep

Let's figure out what's going on with that gift card. Please be on the lookout for a Private Message so we can better help.

~Jesse

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