Hi there,
I switched to Verizon over 8 months ago in a Costco and have not received my gift cards I was promised. Please assist.
Thank for joining the Verizon family, and 8-months is certainly too long to be waiting on this offer. I am happy to assist. To get started, can you please check your email, including spam folders, for an any emails from this address "costco@digitalshopcard.costco.com"? This would be the email address where the Costco Shop Cards would have been sent from.
-Joseph
Hey Joseph, I don’t see anything in my email
Thanks for double-checking for that message. We can make sure you receive your offer. So we can continue, we will be reaching out via Private Message.
-Lauren
Still need help with this please.
Hello, we're here and ready to help with your Costco Shop Card offer. Please respond to our Private Message so we can continue to assist you.
-Lauren
Still waiting for support.
We know it's important to get all the promotions that were offered at the time of your purchase! Since this was purchased at one of our authorized retailers, Costco, you would want to partner with Costco directly for any promotions they had offered.
-Meg
That's not a truthful response.
Still need help with this.
Start a new topic or ask questions in the open forum.
