How to file a complaint
pedrazb
Newbie

I have received  3 gift cards as rebate to be used  with Verizon store, each card for $200.00 and We decide to get all the gift card to purchase a Apple Watch , I called Verizon and asked if possible to combine the card and paid any extra if not enough with the card .  I placed the order using the 3 gift card # and pin # and I was ask to add another method of payment  to paid for activation etc.

I found out that they use my card to paid for the full amount of the apple watch and not used any gift card, when I call to ask why ? the answer was -- the order was cancelled and I will get a refund within 24 to 48 hrs.

I spent over  one hour on the phone and nobody can help me .

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