I have never received the email to claim my promotional 65" TV

jamesgiblin
Newbie

Is the Amazon promotional 65" TV a sc..? It has been 65 days since I activated my new phone that I bought from Verizon.com. I was told by a verizon customer service rep that I was receiving this promotion and that I had to go to " my access" on the 65th day from activation to claim the TV.  I have called Verizon 3 times now and I only get a run around and nobody knows how to claim it. I have now spent over 90 minutes on the phone with Verizon and this is unacceptable!

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vzw_customer_support
Customer Service Rep

jamesgiblin, we don't want you to keep having issues trying to redeem your Amazon Fire TV. We'd be happy to take a look and help you. Please be on the lookout for a Private Message so we can better help.

~Jesse

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