NFL Sunday Ticket Promo
Springerglide
Enthusiast - Level 1

I am very interested in the NFL Sunday Ticket Promo being offered right now. However there is a ton of complaints on how they've been treated by Verizon customer service, and never receiving their activation email as promised. Has anyone actually gotten resolution? Has anyone actually been able to activate their ticket?

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6 Replies
ECLaforteza
Enthusiast - Level 2

I got the same issue, and I'm going on 14 days not receiving my link to activate my NFL Sunday Ticket.

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vzw_customer_support
Customer Service Rep

Hi ECLaforteza, we responded to your Private Note. Please refer back to your inbox. 

-Melissa

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ECLaforteza
Enthusiast - Level 2

I sent a response and gave access to view my account, and I got no reply afterwards...

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ECLaforteza
Enthusiast - Level 2

So you message me, and you don't replay after I've responded. After this contract I'm pretty done with Verizon

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vzw_customer_support
Customer Service Rep

We value your time, and we are here to help. Feel free to reach out to us at the time of your convenience for assistance.~Geo

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vzw_customer_support
Customer Service Rep

We just wanted to send another check-in as we have not heard from you in some time.  If you still need help, please reply here.  Otherwise, you can contact us through these other channels for support. (https://www.verizon.com/support/contact-us/#mobile)

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