Never recieved $200 promotion for switching
Bellacisco133
Enthusiast - Level 1

I just recently switched to Verizon from ATT. While inside the store the associate mentioned we would be receiving 4 $200 gift cards for switching over. He said they should send within 6-8 weeks. I’ve seen a lot of posts about other customers having issues, and now I’m scared. Is there anything I can do to check online? I never received any emails and am not sure where to check. I haven’t gotten anything yet and im not very happy. I better get the samsung promotion too! If i needed a code of sorts as ive read in other posts the guy helping us should have informed us of that!

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vzw_customer_support
Customer Service Rep

We are sorry to read you haven't received your rebates, we'll be glad to help out. To clarify, did you submit the information for your rebates?

~Freddy

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vzw_customer_support
Customer Service Rep

We're here to help with your concerns. Please let us know if you still need assistance. ~Peter

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vzw_customer_support
Customer Service Rep

We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/~Peter

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