Payoff phone from previous carrier

[meminhthuy]

Where can I find information on how to submit the rebate to pay off device from previous carrier. I place an order and the sale person did take information from my previous carrier. He told me to go home and submit the rebate however I can't find any information on it. Please PN me for how to do it.  Thank you. 

[vzw_customer_support]

We can certainly help and provide the infomration to help with your submission. A private note has been sent with more details. 

-Bryan

[SynthpopAddict]

This question is asked frequently.  If you get it figured out, would you be willing to share some generalized details?  TIA

[vzw_customer_support · Accepted solution]

We had sent a Private Message to continue the discussion related to your promotional issue. We need to review your account to see where in the submission proccess you are, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support. -Adrian