I signed up for 5g home plus and have spoken with multiple agents about redeeming the offer. The last agent I spoke to said she added it to my account but I don’t see it at all. Could I get some help with this??
No, I have yet to receive an email or code or any information whatsoever regarding my rebate. I’ve been going back n forth for a while over the phone already, so if you can’t add it or help me out I’d appreciate just not responding.
We'd love to help you redeem your offer. To better assist you, please tell us a little more. When did you start service? Have you received a confirmation email?
thank you. Service was started on April 11 so it’s been about 75 days. No email has been received. Nothing is in my spam folder and no available redemptions are available in my account on the Verizon app
from my confirmation of 5G home internet order
Get a Meta Quest 3S, on us:
As part of your order, you selected a Meta Quest 3S Headset, on us. We’ll send you an email with instructions on how to redeem your offer, 65 days after your service is activated. In the meantime, you can visit our FAQs page for more info.+
We want to make sure that you get any promotion that you are eligible for. Be on the lookout for a private message so that we can gather some additional informatoin.
