Samsung 75"tv offer
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- Upgraded phone on Dec. 5 with the free 75" tv offer and have yet to recieve an email to claim the offer and no tile on the account page to claim it either.
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Hello, we want to make sure you receive all the correct offers. We've sent a Private Note. Please meet us there to investigate further.
~Gina
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I posted this on 2/22/2025 and a customer support agent contacted me and said they submitted a ticket and to expect an email to claim the tv offer. It is now 3/7/2025 and I have not recieved any emails or updates about the issue.
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We'd be more than happy to see if there's any update on the ticket. Please be on the look out for a private message so we can continue to assist.
-Katie
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It is now May 4 and I have not heard anything back about the tv offer. I was told to wait one billings cycle since last contact. Even gave it an extra month and still nothing.
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Hi, we want to help and make sure you receive all the correct offers. Please meet us in the Private Note we sent to further assist you.
~Gina

