Samsung TV

[RyHaf]

Those who are hoping for the Samsung TV promo...Good Luck.  Im on day 30, I've been fighting with customers service for hours, and they keep telling me different dates which I activated my service.  I have a PDF showing my activation date.  They keep lying and transferring me to a different rep who says the same stuff over and over again.  Im going to be cancelling my account and going back to my old carrier.   Shame on you Verizon.

[vzw_customer_support]

We'd never want to see you go and want to ensure there is a resolution for you regarding the Samsung TV promotion, RyHaf. To better assist, we will reach out via Private Message.  

-Danielle

[RyHaf]

The latest update I have from customer service is now telling me it is 60 days lol. I will be getting be switching carriers ASAP and filing a compliant with the FCC and Better Busines Bearue. It is sad that a huge company like Verizon can't fulfill their promos.

[bradlehmm]

I have the same issue

[vzw_customer_support]

We are here and ready to assist should you still need help. If you would prefer there are other support channels that we have as well based on what best fits your needs. We look forward to assisting you with your concerns. 

https://www.verizon.com/support/contact-us/#mobile

-Cynthia

[BYRWIS47]

I am having the same issue. I have spoken to 5 reps and have been getting the run around

[vzw_customer_support]

Hello, BYRWIS47, we know it's important that you receive your offer. So we can better assist, we will be reaching out via Private Message.

-Lauren