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WHERE IS MY $300 GIFT CARD?
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I recently joined Verizon with 1 new line & 3 new devices ordered online cause it stated if you purchased a new line online you’ll will receive a $300 gift card. I ordered on 5/27/25 still yet to receive anything.
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Hello @Cherrypie311,
It is important to receive your promotional gift card in a timely manner! Typically, Verizon gift card promotions require a few steps to redeem. You may need to check your Verizon account for any notifications or emails regarding the redemption process.
Here are a few things to check:
- Eligibility & Timing: Some promotions require waiting 30–60 days after activation before the reward is issued.
- Redemption Process: You may need to manually redeem the gift card through your Verizon Up Rewards section in the My Verizon app or website.
- Customer Support: If you've met all requirements and still haven't received it, we recommend reaching out to Verizon’s Promotions Team at Verizon Support or calling 1-800-VERIZON for assistance.
Knowledge is Power = Power is Knowledge

