Can't install softeware update
EldritchHipster
Enthusiast - Level 1

Can't install software update 5 for my TCL tablet, 8 inches.

I've tried all the reset settings, the verizon chat person eventually just gave up and told me to call TCL

 

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vzw_customer_support
Customer Service Rep

We want to make sure that you're able to update your device without any issues. We have troubleshooting assistance you can find online here: https://www.verizon.com/support/tcl-tab-8-troubleshooting/ Use the "Issues with updating device software" option and let us know if you were able to update your device. 

~Jesse

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vzw_customer_support
Customer Service Rep

We are always here to help out, if you need additional assistance, let us know, and we'll be happy to help.

~Freddy

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