- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I keep getting frantic messages from Verizon to update software, but the instructions to do so say ***Windows Only*** The instructions contain only a PC tool. All my devices are Apple. What up??
Solved! Go to Correct Answer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry about your experience. A Mac option will be available in the next couple days with instructions here:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Update the firmware through the device, see page 25 in the manual.
Verizon Ellipsis Jetpack MHS800L user manual:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sorry about your experience. A Mac option will be available in the next couple days with instructions here:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Will Verizon send us another text when the Mac updste is available?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Great question, Jackster1958.
When a new update is available, you will be prompted to update your Jetpack just as you were prompted for any other update on this device.
MahrizaM_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!