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But I've tried resetting to factory setting, restarting the device, turning off 2.4GHz, and yet I'm still getting .50 mbps download and 0.43 mbps upload speeds.
I'm in a rural area, so I'm sure this has something to do with it. But as way of contrast, just using my Verizon phone hotspot improves speeds to 13 mbps download and 0.70 mbps upload speeds.
Any suggestions on what to do would be appreciated.
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What is the zip code for where you were having the issue?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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We are happy to review these service concerns with you in depth. To allow us to do so, please leave us a Private Note here, or reach out to us directly online @VZWSupport on Twitter or Facebook.
*Robert