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Hello, I currently have a Verizon Cantena plan, and I am looking to change the password. When I go to the Gateway page (192.168.1.1), I can't log in. I have tried the various passwords that the passwords given on the Verizon help pages of:
- USERNAME : PASSWORD
- Admin : Password
- admin : password
- Admin : [WPS Pin on router]
- [none] : [WPS PIN]
- [none] : admin
However none of these have worked. The login credentials should not have change since the router was installed. Does anyone know what I should do, such as factory reset the router and try these again?
Solved! Go to Correct Answer
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That procedure is outlined on page 27 of the User Manual.
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Honestly, I would call Technical Support and see if they can roll out a truck roll for you for someone to come fix it. I don't believe there is a way to Factory Data Reset the cantenna (there is a way to do it with the LTE Internet Installed)
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That procedure is outlined on page 27 of the User Manual.
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Thanks man I could not find the User Manual
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It's in the same place it's always been…
Let's see if Verizon boogers the full original like they did the hyperlink;
https://www.verizonwireless.com/dam/support/pdf/lte-internet-installed-manual.pdf
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Yes, they do and I don't see a way around it either!