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I cannotopen the tablet. it just showing a place for password. the passwords that I use will not open it. It will shut down.

DRNIE
Newbie
‎11-01-2015 04:32 PM

open the tablet. it just showing a place for password. the passwords that I use will not open it. It will shut down.

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vzw_customer_support
Customer Service Rep
‎11-03-2015 04:43 PM

DRNIE,


Help is here. Let's work together to regain access back into your tablet.


What errors are appearing on the screen? Please describe happens when you do enter your password.


KatiM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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