LTE Extender won’t connect to HeMS Server
Naultville
Newbie

Delivered today and stuck on the “connecting to HeMS server” screen for hours. Extender is next to window, antenna in window, and is the only device plugged directly into the wire. Multiple factory resets, also logged in via the ip and reset there as well. No dice. 

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're having issues with setting up your extender. What speeds do you have on your home internet service? ~Peter

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