Network Extender problem

[rockymtnruss]

This device has been working fine for more than a year now. This morning the sys light is rapidly flashing red, and the gps light is steady magenta. Can anyone help me troubleshoot? I've cycled the power with no improvement. My zip is 80540.

[vzw_customer_support]

rockymtnruss,

That's certainly not okay! The network extender needs to be reliable and work awesome for you. I'm terribly sorry to hear this is going on. When you rebooted the extender did you also reboot the modem? Have you tried using the GPS cable to see if that makes any difference?

AndrewT_VZW
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