An Accepted Solution is available for this post.

Please help with hotspot

Alan401
Enthusiast - Level 1
‎05-27-2023 02:22 PM

Help please I can not use hotspot. I do have a plan that includes it. I have tried restarting and resetting. 

IMG_20230527_172029.jpg

 

2 people had this problem.
0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎05-30-2023 05:50 AM

As someone who has also needed to rely on their personal hotspot from time to time, I certainly understand the frustration of receiving this error message, Alan401. We're here to help figure this out, and get it working. Please be on the lookout for a private note from us so we can dive right in.

-Joseph

0 Likes
Reply
An Accepted Solution is available for this post.
Alan401
Enthusiast - Level 1
In response to vzw_customer_support
‎06-03-2023 04:50 PM

Apologies for the late reply,  hotspots concern was resolved on the chat, very great service thank you again.

 

Reply
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎05-30-2023 08:55 AM

Hey Alan401, thanks for meeting me in a private note. Please let me know once this is received, so we can dive into the Mobile Hotspot concern. 

~Ivone

Reply