screen locks with powered by android, will not start
bamboo10
Newbie

Holding power button for 30 seconds and restart sometimes works, and have tried about every suggestions to resolve this issue. Will work fine one day and the next it will lock up.

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vzw_customer_support
Customer Service Rep

Let's get that phone unlocked, bamboo10. What make and model phone do you have? Were there any changes to the device (i.e. software update, new app added, etc) around the time it started locking up?
LynnE_VZW
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