Horrible Do NOT USE VERIZON

JKDorland7
Newbie

Verizon is horrible!! For the price they charge it’s not worth the headache when you need to fix something or do anything! I had Verizon for a while and that was my mistake because when something went wrong or when I had to lower my bill they were horrible! First off you can find streaming services for much cheaper and get more channels to watch! But if you need to fix something or in my situation cancel services the customer service is horrible and not good at their jobs! I cancelled on Jan 7 but they proceeded to say I cancelled on Jan 9 then charged me a bill of $140.15 when I had brought my bill down to $89. I then was trying g to figure out why I was getting a bill for $140 and the customer service were slow and didn’t make things clear on why. Not to mention their website is very hard to navigate and when you need to access your Fios account it will send you to the Verizon Wireless account which makes it hard and waste your time trying to get things figured out! IF YOU HAVE OR WANT TO GET VERIZON, STOP! DONT GET THEIR SERVICES and I WOULD CANCEL YOUR SERVICES !!! They are not worth the headache!!! They have made an enemy out of me! 

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