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4G in Waseca, MN not working

cloud12077
Newbie
‎08-17-2012 06:55 PM

4G is supposed to have been turned on in our area yesterday. Even on Verizon's website it claims there is 4G here. We are not receiving 4G. The 3 major cities to the East, South and West all have working 4G, but for some odd reason it is like they forgot to flip the switch here. Can we get a status update? Thanks

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budone
Legend
‎08-17-2012 08:15 PM

Are you in town or outside of town

In addition, since 4G was just activated, make sure your device is not set to 3G Only.

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cloud12077
Newbie
In response to budone
‎08-18-2012 05:30 AM

In town and yes 4G is on. I get 4G in the other towns just not in Waseca where I live. I still can't help but wonder if someone forgot to push the "on" button.

4g.jpg

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vzw_customer_support
Customer Service Rep
‎08-20-2012 01:33 PM

cloud12077,

Good afternoon! I did confirm that Waseca does have 4G/LTE services now! Are you still having an issue connecting with 4G? With the phone on, I recommend, removing the battery and SIM card for 20 secs, then reinsert and power on. You should then see 4G available on your smart phone! Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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cloud12077
Newbie
In response to vzw_customer_support
‎08-21-2012 07:11 PM

Looks like it just was switched on today. Thanks for looking into it!

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cloud12077
Newbie
In response to vzw_customer_support
‎08-22-2012 08:34 AM

Looks like I stand corrected. It was working last night, but today 4G is offline again...

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