4G in Waseca, MN not working

cloud12077
Newbie

4G is supposed to have been turned on in our area yesterday. Even on Verizon's website it claims there is 4G here. We are not receiving 4G. The 3 major cities to the East, South and West all have working 4G, but for some odd reason it is like they forgot to flip the switch here. Can we get a status update? Thanks

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budone
Legend

Are you in town or outside of town

In addition, since 4G was just activated, make sure your device is not set to 3G Only.

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cloud12077
Newbie

In town and yes 4G is on. I get 4G in the other towns just not in Waseca where I live. I still can't help but wonder if someone forgot to push the "on" button.

4g.jpg

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vzw_customer_support
Customer Service Rep

cloud12077,

Good afternoon! I did confirm that Waseca does have 4G/LTE services now! Are you still having an issue connecting with 4G? With the phone on, I recommend, removing the battery and SIM card for 20 secs, then reinsert and power on. You should then see 4G available on your smart phone! Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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cloud12077
Newbie

Looks like it just was switched on today. Thanks for looking into it!

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cloud12077
Newbie

Looks like I stand corrected. It was working last night, but today 4G is offline again...

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