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All Circuits Are Busy message instead of Voicemail Connection.

WendyLeeSG
Newbie
‎05-29-2020 10:52 AM

Dialed in for voicemail and all I get is, "All circuits are busy, try your call later" message. Neighbor next door can get his messages with Verizon.

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vzw_customer_support
Community Manager
Community Manager
‎05-29-2020 10:57 AM

We are sorry to hear that your voicemail messages cannot be reviewed on your phone. Being able to access your messages is important and I am sure we can get this resolved for you. To further review how are you calling into your voicemail account? When did you first start having this issue? JasperM_VZW

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WendyLeeSG
Newbie
In response to vzw_customer_support
‎05-29-2020 11:17 AM

*86 and it doesn't ask for password, just goes to that ask circuits are busy noise.

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WendyLeeSG
Newbie
In response to WendyLeeSG
‎05-29-2020 11:20 AM

All not ask. Started either late yesterday or early last midnight. Couldn't sleep.

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vzw_customer_support
Community Manager
Community Manager
In response to WendyLeeSG
‎05-31-2020 11:21 AM

Does this happen when you call any number? BrittanyC_VZW

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Ann154
Community Leader
Community Leader
In response to WendyLeeSG
‎05-31-2020 02:48 PM

Did you setup your voicemail for your phone number? The description of dialing *86 and not being asked for a password tells me the voicemail feature isn't working for your number. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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