How could I use 9GB's of Carry over data in an hour when it took me a couple days or more to use that much during the regular data usage? Something smells super fishy Verizon!
I would call in to see what in the heck happened! it can take a few days for them to update on the data utilization tool (they can see what we see on here basic info). Or check in the data usage tab of the settings of your phone to figure out what's going on.
Have you looked on your phone to see how much and which apps are using the data?
Did your bill cycle end thus causing any unused carryover data to expire?
Thank you for reaching out to us with your concern. We would be happy to check your account to see what is going on with your data. Please follow and DM us in Twitter, @VZWsupport or Private Message us on Facebook at, Facebook.com/Verizon.
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