We have the unlimited plans with free Mexico and Canada calls.
How can we disable all other International calling or at least those countries that require more than 10 digits?
https://myvpostpay.verizonwireless.com/ui/hub/secure/international#/
doesn't seem to allow this. This Verizon FAQ didn't seem to work with our plan either
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How do I block calls to international numbers?
If you have an international calling feature on your account, you can remove it from the Change Your Planpage in My Verizon, to disable outgoing calls to international numbers. However, you can still call those countries that follow the 10-digit North American numbering plan. You'll be charged at our International Voice rates while in the US.
Solved! Go to Correct Answer
Green_Sub
You have the option of blocking outgoing international calls with the Smart Family Feature. Here's more information regarding this feature:
https://www.verizonwireless.com/support/verizon-smart-family-faqs/#verizon-smart-family
LasinaJ_VZW
Green_Sub
You have the option of blocking outgoing international calls with the Smart Family Feature. Here's more information regarding this feature:
https://www.verizonwireless.com/support/verizon-smart-family-faqs/#verizon-smart-family
LasinaJ_VZW
We have to pay for a feature to try to prevent wasting money on accidental international calls?? Verizon should have a better solution.
hellotherebuddy, providing you with accurate information is a priority. Features can be adjusted to assist with preventing international calls from the U.S. Please check your Private Messages for further assistance.
Exactly-OR is Verizon counting on us to make international calls accidentally so that they can shell out money from us? LOL. This is outrageous! Stop it and provide a way for FREE to add "international call block"
This is outrageous! You want to scam customers into paying for international calls they make by mistake. And we have to pay to disable this risk? Shame on you Verizon.
Totally with you. Seems deliberate and not in line with values that Verizon propagates
there is a way to do it. there is no block tab like other providers. open your account and go to manage devices. then international plans. you should see your numbers that have international features on. international from within the US, mex/can and travel pass type that sort of thing. with verizon, lack of a international plan disables the international calling. by default they are pay as you go. remove the pay as you go plan. accept and once it refreshes it should say off next to the numbers now. you may have to sign out then sign back in. when i try to call it gives me a recording that the line cannot place the call. tmo and att have tabs that say block that you can toggle. verizon does not. remove the plans and try to make an international call.
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Can you please provide steps to block all international numbers except Mex/Can from Smart Family? I do not see any option.
@sej2 wrote:Can you please provide steps to block all international numbers except Mex/Can from Smart Family? I do not see any option.
Does your account have International Calling feature added in addition to Canada/Mexico included in your plan? What plan do you have?
We can assist you but need access to your account. We have sent a private message here on this platform. -Dolores
There is not an option to block only specific countries. The block would apply to all international calls. Does the line still need to be able to contact Mexico and Canada?*Stanley
Start a new topic or ask questions in the open forum.
