I accidentally changed my phone number, is there any way i can return the old one?

Clamrock
Enthusiast - Level 1
  • I accidentally changed my phone number, is there any way i can return the old one? 
    HELP,  I change my number on accident instead of my sons. how can I get my number back? I just changed it not even an hour ago.
 
2 Replies
vzw_customer_support
Customer Service Rep

There is a way to restore your old phone number, however the timing is a factor. Please, respond to our Private Note, so we can review our options.

 

*Chance

Ruggedmeetsrefined
Enthusiast - Level 1

Yes, there is definitely a way to get your old number back if you move to get the number back within 7 days. Just got my old number back today. I am not sure if Verizon Chat agents were just stalling, hoping I would give up, or if they truly didn’t know how to. They kept telling me the number was not available but I didn’t budge on the fact that Verizon says it will keep your number for 7 days after it’s changed. After literally hours on Verizon Chat, they finally gave me this number 800-307-8327, the guy had to add my old number back into the available number registry. What couldn’t be done in hours via chat was done in a matter of 15 minutes over the phone. Again, this was within the 7 day window. Outside of 7 days, I don’t know.

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