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I have poor LTE Service in a section of 11944 is there anything Verizon can do?

hendrickmsman24
Newbie
‎05-18-2014 01:29 PM

How do get better service.  It is inside and outside of the house and it burns the batteries on both my Note 2 and Razer Maxx HD.

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vzw_customer_support
Customer Service Rep
‎05-20-2014 01:42 PM

@hendrickmsman24

I want to ensure you're able to enjoy our 4G LTE network on your Verizon Wireless devices!

I have reviewed the area in question, and show we have good 4G coverage in the area.  When did the problems with your 4G LTE service begin?  Have you tried removing and reinserting the 4G SIM Cards http://vz.to/1otwlNl (Note II) & http://vz.to/1mU5N5S (Razr Maxx HD)?  Let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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hendrickmsman24
Newbie
‎06-01-2014 08:55 AM

All 5 phones on my account have service issues inside and outside of the house.  It is not the phones. 

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vzw_customer_support
Customer Service Rep
In response to hendrickmsman24
‎06-03-2014 09:02 AM

@hendricksman24,

Thanks for the additional info!

How long have you had these issues? Have you previously reported this? Are you able to access data at all?

JohnB_VZW

Follow us on Twitter @VZWSupport

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