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Is there a way to pull up a previous chat session?

RKH4
Newbie
‎01-24-2023 01:58 PM

Is there a way to pull up a previous chat session?

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vzw_customer_support
Customer Service Rep
‎01-26-2023 02:05 PM

Hello RKH4! That's a great question. No, you can't retrieve a chat if you didn't request the transcript the same day. Do you need any information or help with your account?  ~Aaron

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