Issues with service on tablet

Valektris
Newbie

I ordered a new tablet on a new line that was delivered yesterday. After working with support yesterday to confirm the tablet was fully activated, the tablet still does not have cell service, and does not show up on my listed devices.

 

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vzw_customer_support
Customer Service Rep

Hello! Congrats on getting a new tablet! I'd love to help make sure that its fully activated so you can enjoy all the benefits. What is the make/model of the tablet? What shows up for signal?

-Gina

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