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Message+ App Crashing

Shelley41877
Newbie
‎03-23-2017 05:42 AM

I have a Motorola Droid Force Z and in the last day or so the Message+ app has been constantly crashing and force closing on me. Talk about frustrating! It will freeze will typing a message and then force close. I have done a system restart and no change. Have looked and no updates available on the phone either. Anyone else have this problem or know what's going on?

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SuzyQ
Community Leader
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‎03-23-2017 06:46 AM

See my reply on White screen when I open VZ Messages +

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PSU_SOX
Enthusiast - Level 1
‎03-23-2017 05:55 AM

I have the same iss on my S6.  It sucks

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SuzyQ
Community Leader
Community Leader
‎03-23-2017 06:46 AM

See my reply on White screen when I open VZ Messages +

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TamaraH_VZW
Verizon Employee
‎03-25-2017 06:10 AM

Shelley41877,

I can imagine how frustrating it is to have your messages crash.

Please ensure you currently have version 6.4.11 which is now available. This should fix the crashing.

Once it is updated, reboot the phone.

Please let me know if you run into the issue again.

TamaraH_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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