Old grandfather plan

xica07
Newbie

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help

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Ann154
Community Leader
Community Leader

@xica07 wrote:

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help


What do you mean "returned customer"? Did you switch to another carrier for short period of time? Prepaid account? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support
Customer Service Rep

xica07, thank you for reaching out to us and we are here for your support. Can you please provide more details about your concern? Are you having trouble accessing your account? 

-Sylvia

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