Need a receipt for my phone received in 2015 and paid off in 2017. Samsung will honor warranty if I can give them a receipt. Can't believe I can only see back to 2019 online. Has anyone found help at Verizon with this? Chat was useless.
We are concerned to hear your device needs to be replaced. We will be happy to look into this for you. To confirm, what exactly is wrong with your phone? DaviodR_VZW
The battery has swollen and lifted off the back cover.
Let's further look into this for you. Please send us Private Note to continue.
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