Order stuck processing, this normal?

TK-210
Newbie

I ordered a pre-paid phone to upgrade my current one, which is starting to have battery issues, and it has already been a little over a week that my order has been "processing". Is this a common issue?

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vzw_customer_support
Customer Service Rep

We can understand your concern regarding the "Pending" status of your order.  We are here for you and want to help in any way we can. Can  you please send us a Private Message, so we can discuss? 

*Lisa

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