Report Dead Zone

MM611
Enthusiast - Level 1

Seven Hills, Ohio (suburb of Cleveland) has had spotty cell coverage for several years.  The past year the community has been experiencing significantly worse coverage to the point that our phones barely work.   Something needs to be done, this is ridiculous.  

5 Replies
vzw_customer_support
Customer Service Rep

 

Hello there. Thank you for reaching out to us here. We are sorry to hear you are having service issues in that area. Please, do us the kindness of following and sending us a Private Note. We want to look at that.

*Faith

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MikeG2929
Newbie

29 Carrington Drive, East Northport NY.

Can you place a 5G cell in the pole in front of my house? Service is very poor.

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vzw_customer_support
Customer Service Rep

Hello, Mike! We understand that you are experiencing an issue with your service. We are here to help! Please send us a Private Message for immediate assistance. We're looking forward to working with you!

 

*Kay

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MikeG2929
Newbie

Hello Kay. How is a private message sent? Is it part of this website?

5G looks to be available in the East Northport area, except around my neighborhood. There is a tele pole in front of my house. Please place a 5G cell there.

Thanks

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vzw_customer_support
Customer Service Rep

We are working to bring Verizon to the entire country. Please be on the lookout through this link https://www.verizon.com/5g/home/ and be able to see our coverage. You just need to enter your information and we can send you any update.

 

 

Adriana

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