SLOW 4G SPEED WITH EXCELLENT SIGNAL, WHY???

rsking
Enthusiast - Level 1

TUBA CITY, AZ 86045

160 kb/s DL

120 kb/s UL

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vzw_customer_support
Customer Service Rep

I truly appreciate you taking the time to provide this insight. I'd love to help take a look into things. What device are you currently using?

YosefT_VZW
Follow us on Twitter @VZWSupport

rsking
Enthusiast - Level 1

SCH-I605 NOTE 2

A MONTH OR 2 AGO IT USED TO BE FAST LIKE 1300kb/s DL

1500kb/s UL

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vzw_customer_support
Customer Service Rep

I appreciate the insight. Depending on where you're located within the city signal may vary. Any new recent applications? Have you been able to complete a SIM card pull?

YosefT_VZW
Follow us on Twitter @VZWSupport

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rowdyonez
Enthusiast - Level 3

Phone coverage and Data coverage are 2 seperate things. Data will only be as strong as the data coverage in your area. If this is just a recent event and you had good 4G speed before, I would power the phone down then take out the sim card for 5 minutes, then reinsert it and power back up.

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