Samsung 4G LTE Network Extender Issues

[MountainMimi]

My location on the network extender says "Unavailable"; it has  the blue light solid on the front which indicates it is working properly; i have checked online at it's IP address and it all appears to be set up correctly but the location always says Unavailable; is this normal? 

[jav6]

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@MountainMimi wrote:

My location on the network extender says "Unavailable"; it has  the blue light solid on the front which indicates it is working properly; i have checked online at it's IP address and it all appears to be set up correctly but the location always says Unavailable; is this normal? 

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That is not normal, at least for my 4G LTE Extender (model sFemto3).   I have solid GPS satellite connections.  It sounds (blue light on front) like you might have model sFemto2.   Maybe you need to move your antenna.

[vzw_customer_support]

Hi, MountainMimi. Thanks for contacting Verizon Social Media. I'll be delighted to assist you with any question or doubt you may have. Please contact us through Facebook or Twitter for a personal assistance.  

>Apollo