Signal strength suddenly dropped 2 weeks ago

pletting
Newbie

Zip code 47978  (northern end of county)  2 phones, different brands, suddenly showing 'searching for service'  missing calls and texts, problem began about 2 weeks ago.  1 phone replaced with a new one and still has the same problem with weak signal.   Shows -111 to -122 dbm    Tower is 1 mile away and has been reliable till now. 

Where do I go to get this looked into? 

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vzw_customer_support
Customer Service Rep

Please send us a Private Note.

*Carla

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