I have called customer service to report this issue but they advised that I also report here for a faster response. In West Knoxville Tennessee around the intersection of Peters Road and Cedar Bluff (about a 2 mile radius around this area) data speeds on LTE have been horribly slow. I have dealt with it thinking the issue would get resolved soon but the issue has been occurring for over a 2 months now and multiple other people I know are having the same issue, all iPhone users - I have not talked with other device users about the problem. A specific address you can check is a Kroger @ 9225 Kingston Pike, Knoxville, TN 37922. I always have a full signal in this area and can make/receive calls but the data speeds are the issue. Today, specifically, the data service is completely un-usable, a speed test shows less than 3g speeds. Just a few miles down the road speeds are fine. I am not on an unlimited plan and are not de-prioritized. This is near my work and I have been near here a 3am and the issues occurred then, There is some technical problem and I would appreciate an expeditious fix. See the speed test results below for an example of this issue.
This will be my last post here... I got a call from Verizon yesterday evening saying they are closing the case because the problem is now resolved where resolved by there definition is that they have analyzed the problem and their is no near term fix.
The issue as they describe is due to "tower overloading" in this specific area and a change was made on 4/3/17 to relive some pressure. From my experience I am able to use my phone on LTE in this area now but just barley; 3g is still giving better speeds. The person I spoke with said that the more complaints they receive will cause the "signal team" to evaluate installing a new tower in this area. Even if they decide to install another that would take many months to complete.
I urge anyone in this area who is having issues to contact Verizon, insist that they open a case - if they tell you there are no reported issues in the area that's a lie and I have case number to prove it. If they do not connect you with someone who either provides you a case number or sends one to you via text nothing is recorded and nothing will be done. We need multiple reports so they will take action.
This whole situation shows that version is falling from their throne of best carrier. Any company like this monitors their equipment; they had to know this was going to be an issue long ago by looking at trending data but they took no action. I would put money on the fact they are planing to "fix" this issue in a few years when 3G gets turned off by using that spectrum for LTE. If this gets worse again in the coming months, as I fear it will, I will have not choice but to jump ship to AT&T 
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Same issue in the same area. Wife has iPhone 7, I have galaxy s7. Terrible, useless speeds. Just switched from Sprint for "better" service...My aol dialup from 1998 was faster than this garbage. Cant post picture, but .32 download, .01 upload. Took 10 minutes to even complete the speed test.
