The lte coverage in Fremont, CA (94538) seems to be very bad both indoors and outdoors. I barely get more than 2 bars. And calls get dropped very frequently. The LTE speeds seems to be very low only getting 2-3 mbps download and 0.5 - 1 mbps upload. Is there anyway this can be fixed. I tired moving around my home area around 5 miles radius and pretty much everywhere i go the LTE signal is week. I have an iPhone 6 Plus
Making sure your phone and service are working well is key! Sorry to hear about the issues you've been experiencing, fremont38. Let's try a few things see if we can help boost things up a bit. If you go to Settings>Cellular>Roaming>Data & Voice - Any difference if these are set to on?
NicandroN_VZW
Follow us on twitter @VZWSupport
No luck. I get same signal strength as before. also tried resetting the network settings that was suggested in another forum post.
Thank you for trying these steps, fremont38! We would love to get to the bottom of this. We may need to file a network ticket but first need additional information.
I will send you a private message. Please reply at your earliest convenience so that I can better assist.
Thank you!
LenaA_VZW
Follow us on Twitter @VZWSupport
i have replied to your private message. just want to point out i contacted the customer service before and they also filed a network ticket last month and there was no resolution so far on that one. I hope this gets resolved.
Perfect! I will look for it now.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport
so just to update. I was told my coverage is marginal and offered a discount on getting a network extender and after that no response back from customer service to my queries. Anyway if you are planning to get verizon in east bay area i would highly recommend doing a test drive before committing to 2 years contract now i am stuck with bad coverage for another 20 months 😞
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