Hi guys. So I live in South Pasadena, CA, and for the past week or so I've noticed that the LTE speed on my phone has slowed than tremendously. Whereas before I would have no problem downloading apps, watching Youtube videos, streaming music on Pandora and Rhapsody, now I can barely get these services. At times, videos load, and at other times, they don't load at all. Or, I'm in the middle of watching a video and/or listening to a song, and it stops. I've tried turning the phone off and on, taking out the SIM card and putting it back, wiping the phone completely, making sure that it is set to "LTE mode," and this has not done the trick. Oh, and I have an iPhone 5s, 32GB. I'm updated to IOS 7.1.2. I have even tried driving around to other areas, like Orange County, and my phone still has this problem. When I connect my phone to WiFi, no problem. But when I switch back to Verizon's network, I get the problem mentioned. I was wondering if anyone on here who lives in LA, or the greater LA area, has noticed this. I took my phone to the Apple store today, and the guy brought out another iPhone 5s, and the network was slow on this phone as well. When he showed me his iPhone 5s (he had ATT as his carrier, however), no problem. So I don't know if anyone has reported this, or if it is just my phone. I called Verizon customer service two nights ago, and the rep told me that there were no outages, and that no one else has complained of this. So I would like to know if there is anyone out there who is also experiencing this problem with their LTE speeds. Any help would be appreciated. Thanks!
Iphone 5 not iPhone 5s
Start a new topic or ask questions in the open forum.
