I just noticed two charges deducted from my checking account both to Verizon wireless and I do not have a Verizon account nor did I authorize them. I need to know how I can get my money back!!
First thing you should do is to contact your bank and see if there is anything they can do.
You can also initiate a fraud claim at the following:
https://www.verizonwireless.com/fraud/
You can also contact the Verizon Wireless fraud team:
https://www.verizonwireless.com/fraud/customer-fraud-submit.action
Shaunnn485, we are here for you to help in any way possible with the charge on your account. Please send us a Private Note for better assistance. JoseL_VZW
I have a charge on my account I did not authorize
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