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VZAM UPdate For Pantech Just Released
toughbook
Contributor - Level 1
‎01-28-2011 10:40 AM

For the remaining users it is now your turn. Please report any positives or negatives with the FW Upgrade.

 

Also, I have been told that they are going to be releasing, very soon in fact, a VZAM for the Android users that is 3D for Navigation. That should be pretty cool!

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toughbook
Contributor - Level 1
‎01-28-2011 12:02 PM

I updated to the latest VZAM that was released last night and at 1st Windows could not load the pre configured drivers from VZAM. I unplugged it, plugged it back in and it started doing a FW and Modem Upgrade that I have never seen before. They have defintley changed some things in this release. I would install the latest version if I was you.

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dmc271
Enthusiast - Level 3
In response to toughbook
‎01-28-2011 12:11 PM

toughbook,

 

Can you tell me what OS you're using?  I have XP, and, unfortunately, the update lists only Vista SP2 in the "XP/Vista" section of the downloads.

 

Thanks,

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bigounce
Newbie
‎01-28-2011 02:32 PM

Interesting - after I applied the update I have fewer bars showing. Same dB and SINR range -just fewer bars. This was testing at my office in Moore where I have great coverage. Before I connect it shows 4 bars but after it moves from 2 to 3 bars. Before I applied the update I would get 3 to 4 bars when connected. I will try to test it at my house where I have been having the most connection issues.

This is on an XPpro.

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toughbook
Contributor - Level 1
‎01-29-2011 11:46 AM

I am running Windows 7 Ultimate, 32 Bit. You should be fine doing the Vista/XP. 

 

The bars is wierd, I was thinking that my bars were showing more yesterday? Although, I am not usually in one spot for very long. Always moving down the road.

 

 

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willzzz99
Contributor - Level 3
‎01-30-2011 11:37 PM

The bars have to do with a math algorithm in the engineering and shouldn't directly correlate with real performance. You can get AWESOME performance with even 1-bar on LTE. As long as it's more stable, faster connections/disconnections and stable download/upload performance that's all you need to worry about. The bars is a fake marketing thing invented by marketing people in reality.

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darrix1
Newbie
‎01-31-2011 01:39 AM

Update completely messed up my install on Windows 7.  Driver wouldn't install for the modem; VZAM started trying to connect to my Bluetooth connection.   Happily, I've been able to reinstall previous version.

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toughbook
Contributor - Level 1
In response to darrix1
‎01-31-2011 01:57 PM

Did you unplug, then plug it back in? Also, make sure you have it set to get updates.

 

Mine did the same thing. 

 

Uninstall your current VZAM, install the latest VZAM. Plug in your modem and don't do anything. Let Windows detect the device, load the drivers and then when that is done hit Detect Device. See what happens, but be patient with it. If it doesn't work properly, unplug it, plug it back in. This is exactly what I did and it performed the FW update like it supposed to. Remember, windows has to do it's thing 1st, then VZAM.

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Not applicable
In response to toughbook
‎01-31-2011 04:18 PM
Does this update resolve all the problems with 4G? Are you able to automatically switch back and forth from 4G to 3G to 4G as you drive around?
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toughbook
Contributor - Level 1
In response to
‎02-01-2011 11:18 AM

It does a much better job than before, I know that for a fact.

 

Basically, as with any computer hardware or software it is always, 99% of the time best to have the latest FW installed. It does alot of behind the scenes changes that we are not even aware of. Think of your Video card for your computer. Wouldn't you always want the latest driver installed? Sometimes they do have bugs in them, but it is usually not that way for the most part.

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mrspeakers
Newbie
In response to toughbook
‎02-01-2011 05:28 PM

I run OSX and successfully used the 4G hack since early December.  However, the new VZAccess software has successfully destroyed my 4G connectivity and I can only get 3G.  :smileymad:

 

I'm about to uninstall and go back to what worked...

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toughbook
Contributor - Level 1
In response to mrspeakers
‎02-01-2011 06:04 PM

That just makes no sense? I know that Verizon had to of tested this. I'm not saying it's on your end! It just makes me perplexed:smileysurprised:

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mrspeakers
Newbie
In response to toughbook
‎02-01-2011 07:02 PM

So this may be useful data to people.  First, I called Verizon.  Support informed me this was a network problem affecting Mac users nationally.  However, nothing appears to be posted online, and I was not exactly confident the guy I was talking to was giving an accurate or complete story.  

 

I've had the card since early December and used the dialup workaround that's been discussed.  To reduce variables, I wanted to restore the system to a clean state in case the hack had messed things up (it appears it may have).  I deleted my old network control panel for the Pantech and uninstalled VZAM.  

 

I found this link, and tried to verify the card configuration using ZVAM in Windows before doing anything else.  VZW Fix

 

The card wouldn't mount properly in Windows 7, but I noted a firmware update was available.  I did the update update.  Once the firmware was installed, I verified the card was working in Windows per the above link and by establishing a 4G connection.  I then went into the Mac, quit Parallels, reinstalled VZAM (being careful to cancel the Mac network alert), and viola, I have VZAW running in 4G.

 

I will note that even after installing and rebooting, the first time I plugged my card in I got the Mac request to configure the card in Network Preferences.  I did a "cancel" again.  I haven't tried a reboot again but I sure hope I'm not going to get this stupid dialog ever time I insert the card.

 

 

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Not applicable
In response to toughbook
‎02-01-2011 07:32 PM
I would not want the latest firmware if it did not work better than an older version.
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toughbook
Contributor - Level 1
In response to
‎02-01-2011 07:51 PM

That's a broad brush your painting with Jim. The F/W has alot more to it than we know or think. This update allows him to use it on a Mac without doing a hack. How is that going backwards?

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Not applicable
In response to toughbook
‎02-03-2011 02:34 PM
toughbook wrote:

That's a broad brush your painting with Jim. The F/W has alot more to it than we know or think. This update allows him to use it on a Mac without doing a hack. How is that going backwards?

Don't put words in my mouth. I said nothing about going backwards. I simply said I would not want to use a firmware upgrade that didn't work better than the previous version.
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toughbook
Contributor - Level 1
In response to
‎02-03-2011 07:17 PM

Jim, I am sorry. I didn't mean it in that manner. Please accept my aploogy.

 

I just came thru Roswell, next time I'll buy you a cup of Joe!

 

To the others, mine seems to be getting as each day goes by. I have driven in and out of 4G areas about 10 times just today and I have not lost connection 1 time. Flipping just perfectly! Just hope it stays that way.

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NobodysFool
Newbie
‎02-02-2011 01:37 AM

What's really ironic is that I couldn't download the update without about 50 (I'm not exaggerating) boots from the connection. It took me three tries just to post this reply.

 

So for we schmos who just want something simple, why is this so difficult?

 

The jury's still out on the update - after four hours of finagling, I finally got all the data. Better be worth it.

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willzzz99
Contributor - Level 3
‎02-03-2011 11:38 AM

mrspeakers is correct. The firmware update fixes the manual DUN connection plus enables VZAccess on both Mac and Windows and finally gets rid of the disconnections and everything else.

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