When will 1GB of data with smartphone purchase show up on our plan?

ecitarella
Newbie

We upgraded our son's phone to an iPhone 5s on 9/15/14 and understood we were to get 1GB with the new smartphone purchase. So far our account does not show the additional 1GB of data and our son is taking us dangerously close to our previous More Everything data limit. Any suggestions on when we should expect this extra data to show up on our plan? Thanks.

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Not applicable

Should have been there immediately.

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MColontrelle
Newbie

It took like 3 weeks to show up on my family's account.

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Not applicable

Well we upgraded at a retail store and by the time we got home 15 minutes later it was there.

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