Why does my 4G LTE icon have a line through it?

davesl708
Newbie

Why has my 4g icon have a line through it? Started this morning and still no 4g service

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Ann154
Community Leader
Community Leader

Does it look like this? If yes, then the 4G LTE network is turned off on your phone for some reason or another.

Screenshot_2016-08-31-14-21-21.png

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader

Does it look like this? If yes, then the 4G LTE network is turned off on your phone for some reason or another.

Screenshot_2016-08-31-14-21-21.png

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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BRIONSHIBETTI
Newbie

how do i get rid of it

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KH-Michael
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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vzw_customer_support
Customer Service Rep

We are happy to check this issue further for you. What is your phone model? 

 

AntonioC_VZW 

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